Shipping Policy
Shipments and returns
Shipping Policy The orders for the user are shipped through registered domestic courier companies and/or speed post only. Orders are shipped within 3 days from the date of the order and/or payment or as per the delivery date agreed at the time of order confirmation and delivering of the shipment, subject to courier company / post office norms. Platform Owner shall not be liable for any delay in delivery by the courier company / postal authority. Delivery of all orders will be made to the address provided by the buyer at the time of purchase. Delivery of our services will be confirmed on your email ID as specified at the time of registration. If there are any shipping cost(s) levied by the seller or the Platform Owner (as the case be), the same is not refundable.
Packages are generally dispatched within 3 days after receipt of payment and are shipped via any of the below mentioned carriers with tracking sent to your mail. If you prefer delivery service with required signature, an additional cost will be applied, so please contact us before choosing this method. Whichever shipment choice you make, we will provide you with the tracking number which can be used to tracked online at carriers portal.
Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total weight of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but we assure special care to protect fragile objects from our side .
Packages are generally delivered by the shipping partner within 3-15 days days after shipping and tracking sent to your mail. If undelivered beyond this time kindly contact us at info@prakruthika.com for resolution. No returns/refunds will be taken once the order is shipped and delivered.If approved we’ll provide a replacement for the damaged product within 7days (we’ll deliver the product within 15 days)
Carrier list:
• India Post
• FedEx
• Blue Dart
• DTDC
• Delhivery
• The Professional Couriers
• Gati
• Aramex
• First Flight
• Trackon
• Xpressbees
• Shree Maruti Courier
• Shree Tirupati Courier
• Ecom Express
• China Post
• ICC Worldwide
• ALLJOY
• USPS
• Self-Delivery
“Prakruthika Delivers” reserves the right to chose the carrier based using our parameters and location of delivery if not contacted by the buyer prior to dispatch.
Once dispatched carrier change suggestion will not be accepted under any circumstances.
The Director and the Webmaster hold the authority to choose the suitable carrier for the order and suggestions prior dispatch by the buyer can be made directly to webmaster using contact us form.
In case of international shipments, they will be processed by our partner seller or freight forwarder as per their terms and they hold responsibility of delivering the package.
Any new policies can be made and existing policy can be amended ,such changes will take immediate effect upon publishing. Thus it is recommended for relevant stakeholder to check this page regularly for changes.